Use case

DMs get lost between the stories

You have followers, you have content, you have enquiries. What you do not have is a way to make sure none of them slips away.
The problem

The Instagram inbox is not a sales tool

It was built for chatting, not for selling.

Instagram shows you the messages and nothing else. You do not know whether that person has bought from you before, you cannot leave a note, you cannot hand them to another salesperson, and when enquiries pile up after a story, some simply sink out of sight.

What changes

  • DMs land in the same inbox as WhatsApp and Messenger
  • Every contact has a profile: their orders, their tags, their stage
  • The Instagram profile photo is saved with the contact, so you recognise them
  • The assistant answers prices and availability instantly
  • You can assign conversations to different people on your team
Lo que se publica en Instagram genera picos. Subís una historia con un producto y en diez minutos tenés treinta consultas. Un asistente que responde al instante convierte ese pico en ventas en vez de en una lista de mensajes atrasados.

So no DM goes unanswered

With the customer profile beside every conversation.